Vofezo LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number

Order Information

  • Products purchased
  • Order history
  • Transaction details
  • Shipping and delivery information

Technical Information

  • IP address
  • Browser type and device information
  • Website usage information
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Processing and fulfilling customer orders.
  • Arranging shipping and delivery.
  • Providing customer service and responding to inquiries.
  • Managing returns, refunds, and order-related requests.
  • Improving website functionality and shopping experiences.
  • Detecting fraudulent transactions and protecting website security.
  • Complying with applicable legal and regulatory requirements.

3. Payment Information

Payments made through our website are handled by third-party payment processors.

These providers process payment information according to their own security and privacy standards, including applicable PCI DSS requirements.

Vofezo LLC does not store full payment card numbers or card verification codes (CVV) on its website servers.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember shopping cart contents.
  • Maintain website functionality.
  • Understand visitor activity.
  • Improve website performance.
  • Support website analytics and relevant advertising, where applicable.

You may manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

5. Sharing of Personal Information

We do not sell personal information to third parties.

We may share necessary information with trusted service providers for purposes such as:

  • Payment processing.
  • Order fulfillment and shipping.
  • Website hosting and maintenance.
  • Customer support.
  • Website analytics and security.

These providers may access personal information only as reasonably necessary to perform their services or as otherwise permitted by law.

We may also disclose information when required by law, legal process, or to protect our rights and legitimate business interests.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Order-related records may be retained for up to seven years after an order is completed, where necessary for accounting, tax, legal, or business recordkeeping purposes.

When information is no longer required, we take reasonable steps to delete or securely dispose of it.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain personal information.
  • Request information about how your personal information is collected and used.
  • Opt out of certain forms of data sharing or targeted advertising where applicable.
  • Appeal certain privacy-related decisions where required by law.

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA).

To submit a privacy request, please contact us at:

ethanbrooks@vofezostore.com

We may need to verify your identity before processing certain requests.

9. Children’s Privacy

Our website is intended for a general shopping audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 without legally required parental consent.

If we become aware that such information has been collected, we will take appropriate steps to delete it.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites. We encourage visitors to review the privacy policies of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, or applicable legal requirements.

Any updates will be published on this page with a revised effective date.

12. Contact Information

For questions or requests regarding this Privacy Policy, please contact:

Vofezo LLC

612 S Terrace Dr Wichita, KS 67218

Email: ethanbrooks@vofezostore.com

Phone: (316) 786-1335